Terms and conditions
Please read in full. In the event of any misunderstandings, please ask. Please tell us of any comments or concerns – management and staff always welcome them.
Admission:
- EHASC does not discriminate against any child on the ground of sex, race, religion colour or creed. Families, staff and volunteers are not excluded or discriminated.
Fees:
- Fees are payable in advance, in full. We accept payments via Paypal, Bacs and standing order.
- The club reserves the right to increase fees at any time.
Notice of Removal:
- Two full months notice in writing must be given for any child not attending or reducing sessions.
Sickness
- If your child is showing signs of illness, they should not attend the club until better. It is unfair on them, the other children and the staff.
- If your child becomes ill during the club day we will endeavour to contact you in the first instance and attempts made to arrange early collection. If your child becomes contagious with a disease they must remain at home until a doctor clears them to return.
- The club manager reserves the right to refuse entry to any child for medical reasons.
- Please let us know before 9.30am if your child will not be attending.
- We are unable to administer medicine unless written consent from parents/carers with clear instructions laid out.
- All prescribed medicines will be administered at our discretion and in conjunction with the consent form.
Allergies
- It is a parents responsibility to ensure the club is briefed and kept up to date should your child’s needs change. Our meals are prepared and meet all dietary requirements. The Club cannot be held responsible for foods that may contain nuts.
Smoking
- No smoking is allowed on the premises or the adjoining grounds at any time.
Personal Belongings:
- The club or its staff will not be held responsible for any personal items lost or damaged on the premises. All property must be marked with the childs name. Please ensure that you supply proper size and quantity of nappies and wet wipes, along with your child’s requirements or special needs. We would appreciate it if the children did not bring toys from home with them to the club. Comforters are allowed. We advise parents that Jewellery, money and food are not brought in or onto the premises at any time.
Collection:
- No child is permitted to be collected from the club by any person not known to the staff, under the influence of drugs or alcohol or under 16 years of age.
- If at anytime another suitable person is required to collect your child, please phone and inform the nursery. We operate a ‘password system’ if there is a change from ‘normal’ collection.
- The club hours are 8.00am to 6.00pm. All children must be collected by the closing time of their session 6.00pm, if a late pick up occurs, a fee will be charged of £15 per quarter hour paid directly to staff..
Data Protection
- In line with the data protection act all records are kept filed away and out of reach. Parents can have access to their child’s records at any time. All staff sign a confidentiality agreement.
